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Oracle PRM-DUL User Guide V0.3

Summary

 

ParnassusData Recovery Manager (PRM-DUL) is an enterprise Oracle database recovery tool, which can extract database datafile from Oracle 9i, 10g, 11g, 12c directly without any SQL execution on database. ParnassusData Recovery Manager was developed by Java, which can be used cross platforms. It can be run without any installation. Download it, and click to run

 

 

PRM-DUL has full rich GUI for any command. It is not necessary to learn script or master any skill in Oracle data structure. Recovery Wizard is integrated in the tool.

 

 

PRM-DUL-DUL1

 

Why PRM-DUL is necessary?

 

Isn’t RMAN enough for ORACLE database recovery? Why need PRM-DUL for Oracle recovery?

In modern growing IT systems, database size is growing geometrically. Oracle DBAs are facing the problem that disks are insufficient for full backup, and tape storages take much more time than usual expectation.

 

Truth been told, “Database, backup 1st” is the first lesson for DBAs, however that fact is : disk space is not sufficient, new storage is still on the way, even the backup image may not work.

 

In order to solve the above problems, PD Recovery Manager integrates the algorithm in Oracle database data structure, boot process which can solve system table lost, data dictionary error, and storage corruption impaction. In addition, it can also recovery the data from Truncate/DROP mistake.

 

No matter you are a professional DBA or new fish in Oracle world, you can master this user-friendly tool immediately. PRM-DUL is easy to install and use. You don’t need to have any Oracle deep knowledge or skill in scripts, but just click-by-click finishing all recovery process.

 

Comparing the traditional recovery tool like Oracle DUL that is an Oracle internal tool and only for Oracle employee usage. PRM-DUL can be used for any kind of IT professionals or geeks. It saves time, decreases the recovery failure, and cuts down the total cost of enterprise.

 

There are 2 modes for data recovery:

By traditional way, data has to be extract to text file and then insert to new DB by SQLLDR tools, which takes double time and occupies double storage size.

 

ParnassusData Recovery Manager integrates data bridge features, which can extract data from original source database and then insert into new destination database without any inter-media. This is a truly time and storage saver.

 

Oracle ASM is becoming popular in enterprise database implementation, due to its advantage in high performance, cluster support, and easy administration. However, for many IT professionals, ASM is a black box. Once ASM occurs error in disk group mounting, it means that all data is locked in ASM. In this circumstance, without PRM-DUL, only senior Oracle experts can patch ASM internal structure, which is also a problem for oracle normal user.

 

PRM-DUL now can support two kinds of ASM data recovery:

 

  1. Once Disk Group cannot be mounted, PRM-DUL can read metadata, and clone ASM file from Disk Group
  2. Once Disk Group cannot be mounted, PRM-DUL can read ASM file and extract data, which supports data export, and data bridge 2 modes

 

 

 

 

PRM-DUL Software Introduction

ParnassusData Recovery Manager (PRM-DUL) was developed by Java, which ensured cross-platform ability. No matter AIX, Solaris, HPUNIX, Red-Hat, Oracle Linux, SUSE, or Window, It can be run smoothly.

 

PRM-DUL Supports OS & Platform:

 

Platform Name Supported
AIX POWER ü
Solaris Sparc ü
Solaris X86 ü
Linux X86 ü
Linux X86-64 ü
HPUX ü
MacOS ü

 

PRM-DUL Supported Database Version:

 

ORACLE DATABASE VERSION Supported
Oracle 7 û
Oracle 8 û
Oracle 8i û
Oracle 9i ü
Oracle 10g ü
Oracle 11g ü
Oracle 12c ü

 

Considering many servers run early OS like AIX 4.3 that can not install the latest JD, PRM-DUL was developed by JDS 1.4.

 

In addition, Oracle 10g database integrated JDK 1.4, and 11g with JDK 1.5. Therefore, users can run PRM-DUL directly without any JDK updates or installation

 

For users who needs JDK 1.4, please download from below link:

http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase14-419411.html

 

ParnassusData strongly recommend user to use Open JDK on Linux, for less bug and performance purpose.

 

Open JDK For Linux download Link:

 

Open jdk x86_64 for Linux 5 http://pan.baidu.com/s/1qWO740O
Tzdata-java x86_64 for Linux 5 http://pan.baidu.com/s/1gdeiF6r
Open jdk x86_64 for Linux 6 http://pan.baidu.com/s/1mg0thXm
Open jdk x86_64 for Linux 6 http://pan.baidu.com/s/1sjQ7vjf
Open jdk x86 for Linux 5 http://pan.baidu.com/s/1kT1Hey7
Tzdata-java x86 for Linux 5 http://pan.baidu.com/s/1kT9iBAn
Open jdk x86 for Linux 6 http://pan.baidu.com/s/1sjQ7vjf
Tzdata-java x86 for Linux 6 http://pan.baidu.com/s/1kTE8u8n

 

 

JDK on Other platform downloads:

AIX JAVA SDK 7 http://pan.baidu.com/s/1i3JvAlv
JDK Windows x86 http://pan.baidu.com/s/1qW38LhM
JDK Windows x86-64 http://pan.baidu.com/s/1qWDcoOk
Solaris JDK 7 x86-64bit http://pan.baidu.com/s/1gdzgSvh
Solaris JDK 7 x86-32bit http://pan.baidu.com/s/1mgjxFlQ
Solaris JDK 7 Sparc http://pan.baidu.com/s/1pJjX3Ft

 

 

 

PRM-DUL runs at least on JAVA JDK 1.4. Parnassus Data strongly recommends you to run it on JDK 1.6, since comparing JDK 1.5, JDK 1.6 has a lot of performance tuning in code and running environment. Therefore, it can be faster for recovering on JDK 1.6

 

 

PRM-DUL hardware requirement:

 

CPU At least 800 MHZ
Memory At least 512 MB
Disk At least 50 MB

 

PRM-DUL recommended hardware requirement:

 

CPU 2.0 GHZ
Memory 2 GB
Disk 2 GB

 

 

PRM-DUL Language Support

 

 

Language Character Set Encoding
Simplified/Traditional Chinese ZHS16GBK GBK
Simplified/Traditional Chinese ZHS16DBCS CP935
Simplified/Traditional Chinese ZHT16BIG5 BIG5
Simplified/Traditional Chinese ZHT16DBCS CP937
Simplified/Traditional Chinese ZHT16HKSCS CP950
Simplified/Traditional Chinese ZHS16CGB231280 GB2312
Simplified/Traditional Chinese ZHS32GB18030 GB18030
Japanese JA16SJIS SJIS
Japanese JA16EUC EUC_JP
Japanese JA16DBCS CP939
Korean KO16MSWIN949 MS649
Korean KO16KSC5601 EUC_KR
Korean KO16DBCS CP933
French WE8MSWIN1252 CP1252
French WE8ISO8859P15 ISO8859_15
French WE8PC850 CP850
French WE8EBCDIC1148 CP1148
French WE8ISO8859P1 ISO8859_1
French WE8PC863 CP863
French WE8EBCDIC1047 CP1047
French WE8EBCDIC1147 CP1147
Deutsch WE8MSWIN1252 CP1252
Deutsch WE8ISO8859P15 ISO8859_15
Deutsch WE8PC850 CP850
Deutsch WE8EBCDIC1141 CP1141
Deutsch WE8ISO8859P1 ISO8859_1
Deutsch WE8EBCDIC1148 CP1148
Italian WE8MSWIN1252 CP1252
Italian WE8ISO8859P15 ISO8859_15
Italian WE8PC850 CP850
Italian WE8EBCDIC1144 CP1144
Thai TH8TISASCII CP874
Thai TH8TISEBCDIC TIS620
Arabic AR8MSWIN1256 CP1256
Arabic AR8ISO8859P6 ISO8859_6
Arabic AR8ADOS720 CP864
Spanish WE8MSWIN1252 CP1252
Spanish WE8ISO8859P1 ISO8859_1
Spanish WE8PC850 CP850
Spanish WE8EBCDIC1047 CP1047
Portuguese WE8MSWIN1252 CP1252
Portuguese WE8ISO8859P1 ISO8859_1
Portuguese WE8PC850 CP850
Portuguese WE8EBCDIC1047 CP1047
Portuguese WE8ISO8859P15 ISO8859_15
Portuguese WE8PC860 CP860

 

 

Features Supported

 

Features Supported
Cluster Table YES
Inline or out-of-line LOBS, different chunk version and size, LOB partition YES
Heap table, partitioned or non-partitioned YES
Partition and Subpartition YES
Table With chained rows ,migrated rows,intra-block chaining YES
Bigfile Tablespace YES
ASM Automatic Storage Management 10g,11g,12c,diskgroups are dismounted YES
ASM  11g  Variable Extent Size YES
IOT, partitioned or non-partitioned YES(Future)
Basic Compressed Heap table YES(Future)
Advanced Compressed Heap Table NO
Exudates HCC Heap Table NO
Encrypted Heap Table NO
Table with Virtual Column NO

 

 

Attention: for virtual column、11g optimized default column, it may lose some column, and these two are new feature and less used in production environment.

 

PRM-DUL supports data type:

 

Data Type Supported
BFILE No
Binary XML No
BINARY_DOUBLE Yes
BINARY_FLOAT Yes
BLOB Yes
CHAR Yes
CLOB and NCLOB Yes
Collections (including VARRAYS and nested tables) No
Date Yes
INTERVAL DAY TO SECOND Yes
INTERVAL YEAR TO MONTH Yes
LOBs stored as SecureFiles Future
LONG Yes
LONG RAW Yes
Multimedia data types (including Spatial, Image, and Oracle Text) No
NCHAR Yes
Number Yes
NVARCHAR2 Yes
RAW Yes
ROWID, UROWID Yes
TIMESTAMP Yes
TIMESTAMP WITH LOCAL TIMEZONE Yes
TIMESTAMP WITH TIMEZONE Yes
User-defined types No
VARCHAR2 and VARCHAR Yes
XMLType stored as CLOB No
XMLType stored as Object Relational No

 

 

PRM-DUL supports ASM:

 

 

Function Supported
Directly extract Table data from ASM YES
Directly copy datafile from ASM YES
Repair ASM metadata YES
Draw ASM Structure by GUI Future

 

 

PRM-DUL installation and boot

 

It is not necessary to install PRM-DUL since it is Java developed software. Extract the ZIP package and click to RUN

 

 unzip   PRM-DUL_latest.zip

 

ParnassusData recommends you to run PRM-DUL with command line, therefore it will show more diagnose information

 

Windows:

 

  1. Make sure you had installed JDK and add JAVA to profile
  2. Double click ‘PRM-DUL.bat’ which is in the folder

 

PRM-DUL-DUL2

 

PRM-DUL.bat will launch PRM-DUL in the back

PRM-DUL-DUL3

 

Then, it pops up PRM-DUL main interface:

 

PRM-DUL-DUL4

 

 

Linux/Unix:

 

In Linux/Unix, use X Server for GUI

 

  1. Make sure you had installed JDK and add Java to profile
  2. cd to PRM-DUL folder, and run./PRM-DUL.sh to start the tool

PRM-DUL-DUL5

 

PRM-DUL-DUL6

 

 

PRM-DUL License Registration

 

ParnassusData Recovery Manager (PRM-DUL) needs license for full use. ParnassusData provide community version for user testing and demo. (Community version has no limits on ASM close, and we will add more function on it)

 

It needs license for full use of PRM-DUL. Now, clients have two kinds of license: Standard Edition and Enterprise Edition,

 

PRM-DUL-DUL7

 

Clients can purchase license via office website: www.parnassusdata.com, and it needs Database name. After your purchasing, you will receive an email which includes DBNAME and License Key

 

Once you have License Key, please register the software as below;

Menu Help => Register

Input DB NAME and you License Key, then click Register button

 

After registration, you don’t need to input license key again on your next boot.

PRM-DUL-DUL8

PRM-DUL-DUL9

 

 

Your successful registration information is in Help=>about

 

PRM-DUL-DUL10

 

PRM-DUL-DUL11

 

Case Study on Oracle database recovery via PRM-DUL

 

 

CASE 1: Truncate table by mistake

User D had truncated a table by mistake on production environment. The DBA tried to recover table from RMAN backup, and accidently the backup is unavailable. Therefore DBA decided to use PRM-DUL for rescuing all truncated data.

Since all database system files are healthy, DBA just needs to load SYSTEM table data file in dictionary mode and TRUNCATED table file. For example:

 

create table ParnassusData.torderdetail_his1  tablespace  users asselect * from parnassusdata.torderdetail_his; 

 

 

 

SQL> desc  ParnassusData.TORDERDETAIL_HIS
 Name                    Null?    Type
 ———————– ——– ————–
SEQ_ID                NOT NULL   NUMBER(10)
 SI_STATUS                        NUMBER(38)
 D_CREATEDATE                     CHAR(20)
 D_UPDATEDATE                     CHAR(20)
 B_ISDELETE                       CHAR(1)
 N_SHOPID                         NUMBER(10)
 N_ORDERID                        NUMBER(10)
 C_ORDERCODE                      CHAR(20)
 N_MEMBERID                       NUMBER(10)
 N_SKUID                          NUMBER(10)
 C_PROMOTION                      NVARCHAR2(5)
 N_AMOUNT                         NUMBER(7,2)
 N_UNITPRICE                      NUMBER(7,2)
 N_UNITSELLINGPRICE               NUMBER(7,2)
 N_QTY                            NUMBER(7,2)
 N_QTYFREE                        NUMBER(7,2)
 N_POINTSGET                      NUMBER(7,2)
 N_OPERATOR                       NUMBER(10)
 C_TIMESTAMP                      VARCHAR2(20)
 H_SEQID                          NUMBER(10)
 N_RETQTY                         NUMBER(7,2)
 N_QTYPOS                         NUMBER(7,2)select count(*) from ParnassusData.TORDERDETAIL_HIS;

 

 

COUNT(*)

———-

984359

 

select bytes/1024/1024 from dba_segments where segment_name=’TORDERDETAIL_HIS’ and owner=’PARNASSUSDATA';

 

BYTES/1024/1024

—————

189.71875

 

 

 

SQL> truncate table ParnassusData.TORDERDETAIL_HIS;

 

Table truncated.

 

SQL> select count(*) from ParnassusData.TORDERDETAIL_HIS;

 

COUNT(*)

———-

0

 

 

 

Run PRM-DUL, and select Tools =>Recovery Wizard

 

PRM-DUL-DUL12

 

Click Next

 

PRM-DUL-DUL13

 

Client did not user ASM storage, therefore just select ‘Dictionary Mode’:

PRM-DUL-DUL14

 

Next, we need to select some characters: including Endian bit order and DBNAME

Since Oracle datafiles have different Endian bit orders on different OS, please choose accordingly:

 

Solaris[tm] OE (32-bit) Big
Solaris[tm] OE (64-bit) Big
Microsoft Windows IA (32-bit) Little
Linux IA (32-bit) Little
AIX-Based Systems (64-bit) Big
HP-UX (64-bit) Big
HP Tru64 UNIX Little
HP-UX IA (64-bit) Big
Linux IA (64-bit) Little
HP Open VMS Little
Microsoft Windows IA (64-bit) Little
IBM zSeries Based Linux Big
Linux x86 64-bit Little
Apple Mac OS Big
Microsoft Windows x86 64-bit Little
Solaris Operating System (x86) Little
IBM Power Based Linux Big
HP IA Open VMS Little
Solaris Operating System (x86-64) Little
Apple Mac OS (x86-64) Little

 

In traditional UNIX, AIX (64-bit), UP-UNIX (64-bit), it use Big Endian bit order,

 

PRM-DUL-DUL15

 

Usually, Linux X86/64, Windows remain default Little Endian:

PRM-DUL-DUL16

 

Attention: if your data file was generated on AIX, if you want to recover data on window, please select original Big Endian format.

Since the data file is on Linux X86, we select Little as Endian, and input database name. (The input database name can be different from DB_NAME found in datafile header,  the input database name is just an alias. PRM-DUL will check if your PRM-DUL license is valid , the valid license key is generated based on DB_NAME found in datafile header)

PRM-DUL-DUL17

 

Click Next =>Click Choose Files

 

Usually, if the database is not too big, we could select all data files together; if the database capacity is huge and DBA knows the data location, at least you should  select both SYSTEM tablespace and specified datafile.

 

Attention, the GUI Supports Ctrl + A & Shift short keys:

 

PRM-DUL-DUL18

 

PRM-DUL-DUL19

 

Specify the Block Size (Oracle data block size) according to the real circumstance. For example, if default DB_BLOCK_SIZE is 8K, but part of tablespaces’ block size is 16k,then user has to specify them as correct block size one by one.

 

OFFSET setting are just for raw device storage mode, for example: on AIX, based on LV of  normal VG, the offset will be 4k OFFSET.

 

If you are using raw device but don’t know what the OFFSET is, please use dbfsize tool which is under $ORACLE_HOME/bin

 

 

$dbfsize /dev/lv_control_01Database file: /dev/lv_control_01Database file type: raw device without 4K starting offset

 

Database file size: 334 16384 byte blocks

 

Since all data file block size here is 8K and there is no OFFSET, please click load:

 

PRM-DUL-DUL20

 

PRM-DUL read Oracle dictionary directly, and recreate a new dictionary in embedded database. It can help us to recuse most types of data in Oracle DB.

 

PRM-DUL-DUL21

 

After recreating dictionary, the dialog show character information:

PRM-DUL-DUL22

 

Attention: PRM-DUL supports multiple languages and multiple Oracle character set. However, the prerequisite is the OS had installed specified language packages. For example, on Windows, if you didn’t install Chinese language package, even Oracle database characters are independent and support ZHS16GBK, PRM-DUL would display Chinese as messy code. Once the Chinese language package is installed on OS, PRM-DUL can display multibyte character set properly.

 

Similarly, on Linux, it need font-Chinese language package.

 

[oracle@mlab2 log]$ rpm -qa|grep chinesefonts-chinese-3.02-12.el5

 

After loading, in PRM-DUL GUI, it displayed database tree diagram by database users.

 

Click Users, you can find more users, for example, if user want to recover a table under PARNASSUSDATA SCHEMA, click PARNASSUSDATA, and double click that table:

 

PRM-DUL-DUL23

 

Previously TORDERDETAIL_HIS had been truncated, so it  won’t show any data . Please select unload truncated Data:

 

PRM-DUL-DUL24

 

PRM-DUL will scan the tablespace and extract data from truncated table.

PRM-DUL-DUL25

 

PRM-DUL-DUL26

 

As in the above picture, the truncated TORDERDETAIL_HIS had exported 984359 record, and saved to specified falt file.

In addition, it generated SQLLDR control file for text data importing

 

$ cd /home/oracle/PRM-DUL/PRM-DULdata/parnassus_dbinfo_PARNASSUSDATA/$ ls -l ParnassusData*-rw-r–r– 1 oracle oinstall       495 Jan 18 08:31 ParnassusData.torderdetail_his.ctl

 

-rw-r–r– 1 oracle oinstall 191164826 Jan 18 08:32 ParnassusData.torderdetail_his.dat.truncated

 

$ cat ParnassusData.torderdetail_his.ctl

LOAD DATA

INFILE  ‘ParnassusData.torderdetail_his.dat.truncated’

APPEND

INTO TABLE ParnassusData.torderdetail_his

FIELDS TERMINATED BY ‘ ‘

OPTIONALLY ENCLOSED BY ‘”‘

TRAILING NULLCOLS (

“SEQ_ID” ,

“SI_STATUS” ,

“D_CREATEDATE” ,

“D_UPDATEDATE” ,

“B_ISDELETE” ,

“N_SHOPID” ,

“N_ORDERID” ,

“C_ORDERCODE” ,

“N_MEMBERID” ,

“N_SKUID” ,

“C_PROMOTION” ,

“N_AMOUNT” ,

“N_UNITPRICE” ,

“N_UNITSELLINGPRICE” ,

“N_QTY” ,

“N_QTYFREE” ,

“N_POINTSGET” ,

“N_OPERATOR” ,

“C_TIMESTAMP” ,

“H_SEQID” ,

“N_RETQTY” ,

“N_QTYPOS”

)

 

 

When you import data to original table, ParnassusData strongly recommends you to modify SQLLDR table name as a temp table, it would not impact your previous environment.

 

 

 

 

$ sqlldr control=ParnassusData.torderdetail_his.ctl direct=yUsername:/ as sysdba//user SQLLDR to import data 

 

 

//Minus can be used for data comparing

select * from ParnassusData.torderdetail_his minus select * from parnassus.torderdetail_his;

 

no rows selected

 

 

 

After diffing, there is no difference between original data and PRM-DUL exported data.

PRM-DUL successfully recovered the truncated table

 

 

CASE 2: Recovery mis-truncated table by DataBridge

 

In Case 1, we use traditional unload+sqlldr for data recovery, but actually ParnassusData would like to strongly recommend using  DataBridge Feature for recovering.

 

Why use DataBridge?

 

  • Traditional unload+sqlldr means a copy of data needs to be saved as flat file on filesystem first, data has to be loaded into Unicode text file and then inserted into destination database by sqlldr, this will take double storage and double time.
  • DataBridge can extract data from source DB and export to destination DB without any intermediary.
  • Once the data arrived destination DB, user can begin to validate them.
  • If source and destination database located on different servers, then read/write IO will be balanced on two servers , MTTR will be saved.
  • If DataBridge is used in truncated table recovery, it is very convenient that truncated data can be exported back to problem database directly.

 

DataBridge is very simple and convenient. Right click the table on the left side, and select DataBridge:

 

PRM-DUL-DUL27

 

 

As the first time to use DataBridge, DB connection information is necessary, which is similar with SQL Developer connection, including: DB host, Port, Service_Name and Account information.

Attention: DataBridge will save data to the specified schema given in the DB connection.

 

PRM-DUL-DUL28

 

AS above G10R25 connection, user is maclean, and the corresponding Oracle Easy Connection is

192.168.1.191:1521/G10R25。

 

After inputting the account/connection information, you can use test for connection testing. If return message is “ Connect to DB server successfully “, the connection is done and click to save.

 

PRM-DUL-DUL29

 

After saving connection and go to DataBridge window, please select Connection G10R25 at the drop down list.

PRM-DUL-DUL30

 

If your DB connection is not in the drop down list, please click DB connection Button, which is highlighted in red.

PRM-DUL-DUL31

 

After selecting DB Connection, Tablespace dropdown list will be selectable:

PRM-DUL-DUL32

 

 

Attention on DataBridge recovering truncated/dropped table: when you recovering truncated/dropped and insert data back to source DB, users should choose another tablespace which diffs from the original tablespace. If export data into same tablespace, oracle will reuse space which stores truncated/dropped table, and can make data overwritten, we will lose the last resort to recover the data.

 

For example, we truncated a table and would like to user DataBridge to recover data back to source database, but we would like to use another table name. Original table name is torderdetail_his, and user can select “if need to remap table” and input proper destination name, as below:

PRM-DUL-DUL33

 

 

 

Attention: 1) For destination DB which already had the same table name, PRM-DUL will not recreate a table but append all recovered data. 2) For destination DB which did not have source table name, PRM-DUL would try to create table and recover the data.

 

In this case, we would recover Truncated data, therefore, please select “if data truncated?” checkbox, Or, PRM-DUL would do regular data extraction, but not Truncated data.

 

Truncate recovery methodology is: Oracle will only update table DATA_OBJECT_ID in data dictionary and segment header. Therefore, the real data will not be overwritten. Due to the difference between dictionary and DATA_OBJECT_ID, Oracle server process will not read truncated data while scanning table. But, the real data is still there.

 

PRM-DUL will try to scan 10M-bytes blocks which are behind of the table’s segment header, if some blocks with smaller DATA_OBJECT_ID than the object’s current DATA_OBJECT_ID, then PRM-DUL thinks it find something useful.

 

 

There is a blank input field called ”if to specify data object id”, which let user input Data Object ID. Usually, you don’t need to input any value, unless the recovery does not work. We suggest user to contact ParnassusData for help.

 

Click DataBridge button ,then it will start extracting if the configuration is done.

 

PRM-DUL-DUL34

 

DataBridge will display the successfully rescued rows and elapsed time.

 

PRM-DUL-DUL35

 

Case 3: Oracle Dictionary Corrupted, DB can not be open

 

DBA of company D deleted SYS.TS$ (A bootstrap Table) by mistake, this cause Oracle DB can not be open

 

Oracle Database 11g Enterprise Edition Release 11.2.0.3.0 – 64bit ProductionWith the Partitioning, Automatic Storage Management, OLAP, Data Miningand Real Application Testing options 

 

 

INSTANCE_NAME

—————-

ASMME

 

SQL>

SQL>

SQL> select count(*) from sys.ts$;

 

COUNT(*)

———-

5

 

SQL> delete ts$;

 

5 rows deleted.

 

SQL> commit;

 

Commit complete.

 

SQL> shutdown immediate;

Database closed.

Database dismounted.

ORACLE instance shut down.

 

Database mounted.

ORA-01092: ORACLE instance terminated. Disconnection forced

ORA-01405: fetched column value is NULL

Process ID: 5270

Session ID: 10 Serial number: 3

 

Undo initialization errored: err:1405 serial:0 start:3126020954 end:3126020954 diff:0 (0 seconds)

Errors in file /s01/diag/rdbms/asmme/ASMME/trace/ASMME_ora_5270.trc:

ORA-01405: fetched column value is NULL

Errors in file /s01/diag/rdbms/asmme/ASMME/trace/ASMME_ora_5270.trc:

ORA-01405: fetched column value is NULL

Error 1405 happened during db open, shutting down database

USER (ospid: 5270): terminating the instance due to error 1405

Instance terminated by USER, pid = 5270

ORA-1092 signalled during: ALTER DATABASE OPEN…

opiodr aborting process unknown ospid (5270) as a result of ORA-1092

 

 

 

In this circumstance, data dictionary had been damaged; therefore it would be very hard to open the database.

 

Then, we can use PRM-DUL rescue data in DB. Following processes as below:

 

 

  1. Recovery Wizard
  2. Select Data Dictionary Mode
  3. Choose Big or Little Endian , and input DB NAME
  4. Click Load for database loading
  5. Extract Tables

 

PRM-DUL-DUL36

 

 

Case 4: Deleted SYSTEM tablespace by mistake

 

A System Administrator of company D who deleted SYSTEM tablespace by mistake and make DB can not be open. Unfortunately, there is no RMAN backup available. Therefore, for company D try to use PRM-DUL to recover all data.

 

In this circumstance, run PRM-DUL and go into Recovery Wizard. Select “Non-Dictionary mode”:

PRM-DUL-DUL37

 

PRM-DUL-DUL38

In No-dictionary mode, we have to select DB Character Set and DB National Character Set. Because of while losing SYSTEM tablespace, database cannot find character set information.

 

Similarly as case 1, select all data (not including temp file), and correct Block Size and OFFSET

 

PRM-DUL-DUL39

 

Then click scan button. Then PRM-DUL will scan all segment header and extents in datafile, and record it into SEG$.DAT and EXT$.DAT. In Oracle, each partition table or non-partition table has a segment header. Once we find segment header, we could find the whole table extent map information. Via extent map, we can get all record.

 

There is one exception, for example, there is one non-partition table that is stored in two database files. The segment header and half data are stored in datafile A, and the others are on datafile B.  While system tablespace and datafile A are lost, PRM-DUL couldn’t find segment header associated with problem table, but it can scan datafile B and get the rest extent map.

In order to recover data via segment header and extent map in no-dictionary mode.

PRM-DUL will create two files: SEG$.DAT(stores segment header info) and EXT$.DAT(stores extent info) ,which is also recorded in PRM-DUL embedded database.

 

PRM-DUL-DUL41PRM-DUL-DUL40

 

After scan, there is database icon on the left.

 

Meanwhile, there are 2 option:

 

  • Scan Tables From Segments:
    • System tablespace lost, but user tablespace datafiles are there
  • Scan Tables From Extents
    • Only used when truncated data can not be recovered by Dictionary-Mode
    • Both system tablespace and segment header are lost

 

It is not necessary to use mode “Scan Tables From Extents” at the first time, unless you can’t find your data by “Scan Tables From Segment”.
Scan tables From segments should be your first choice.

 

PRM-DUL-DUL42

 

After scanning tables from segments, there will be a tree diagram on the left.

 

PRM-DUL-DUL43

 

 

Scan Tables is for constructing the data based on segment header in SEG$. The name of each node in the diagram is named by obj+ DATA OBJECT ID.

Click on node and check right side:

 

 

PRM-DUL-DUL44

 

 

 

Intelligence on Data Analysis

 

Because of SYSTEM tablespace lost, there is not data structure information available in NO-Dictionary mode. The column information includes column name and data type. All these are storage in dictionary but not in table. Therefore, PRM-DUL need to guess the data type. PRM-DUL has a JAVA pre analysis algorithm, and has the ability to analysis more than 10 kinds of types.、

 

Intelligence analysis can successfully guess 90% of columns in most of circumstances

 

On the right side, the meaning of columns:

 

  • Col1 no
  • Seen Count
  • MAX SIZE
  • PCT NULL
  • String Nice
  • Number Nice
  • Date Nice
  • Timestamp Nice
  • Timestamp with timezone Nice

 

 

Sample Data Analysis:

 

PRM-DUL-DUL45

 

 

 

Intelligence Analysis will analyze 10 records and display the results. These results will help client to know the column information.

 

As in the picture, the there are 10 records which had been displayed all.

 

 

TRY TO ANALYZE UNKNOWN column type:

 

 

PRM-DUL-DUL46

 

 

If PRM-DUL cannot recognize the column’s data type , you can specify data type by yourself.

 

So far, PRM-DUL does not support below types:

XDB.XDB$RAW_LIST_T、XMLTYPE、Customized TYPE

 

Unload Statement:

PRM-DUL generated unload scripts, and these scripts can be only used by PRM-DUL support engineers.

 

 

 

PRM-DUL-DUL47

 

 

In “Non-Dictionary Mode”, Data Bridge is also applicable. Comparing ” Dictionary Mode”, the manger difference that the user can define the type in data transferring. As below picture, the column type is UNKNOW. These types might be PRM-DUL unsupported types for example: XML and etc.

 

If the user know the data type in this table (from schema design documents), it is necessary to specify the correct types manually.

 

PRM-DUL-DUL48

 

CASE 5:deleted System Tablespace and Part of User tablespace datafile by mistake

 

User D deleted the system tablespace and part of user tablespace datafile by mistake.

In this circumstance, part of user data table was deleted, and this might includes datafile which stored segment header. Therefore it is better to use “Scan Tables From Extents” than” Scan Tables From Segment Header”.

 

Steps as Below:

 

  1. Go to Recovery Wizard, select No-Dictionary mode,and added all usable data file. Then process them to scan database.
  2. Select database, and right click Scan Tables From Extents
  3. Analyze the data and implement data extraction and Data Bright
  4. Following steps are the same with Case 4

 

CASE 6: rescue datafile from damaged diskgroup which can’t be mounted

 

User D chooses ASM instead of other filesystem. Since there are many bugs in version 11.2.0.1, it may happen that ASM DISKGROUP cannot be mounted or it does not work after repairing ASM Disk Header.

In this circumstance, user can use ASM Files Clone feature of PRM-DUL to rescue datafile from damaged ASM DiskGroup directly.

 

  1. Open main interface, and select ASM File(s) Clone:

PRM-DUL-DUL49

 

 

  1. Enter ASM Disks Window, and click SELECt…to add ASM Disks. For example: /dev/asm-disk5(linux). And click ASM analyze.

PRM-DUL-DUL50

 

PRM-DUL-DUL51

 

PRM-DUL-DUL52

 

 

 

ASM Files Clone feature will analyze ASM Disk header, in order to finding Disk group file and File Extent Map. All the information is recorded into PRM-DUL embedded database.    PRM-DUL can collect all Metadata, and analyze to show diagram.

 

PRM-DUL-DUL53

 

 

  1. After analysis of ASM Analyze, PRM-DUL will find the file list in Disk groups. Users can select the datafile/archivelog which need to be cloned to destination folder.

 

Click ASM Clone to start…

 

PRM-DUL-DUL54

 

There is progress bar while file cloning.

PRM-DUL-DUL55

 

 

 

ASM File Clone log as below:

 

 

Preparing selected files…Cloning +DATA2/ASMDB1/DATAFILE/TBS2.256.839732369:……………………..1024MB

 

………………………………..2048MB

………………………………..3072MB

………………………………….4096MB

………………………………..5120MB

………………………………….6144MB

……………………………….7168MB

…………………………………8192MB

…………………………………9216MB

…………………………………10240MB

…………………………………11264MB

…………………………………..12288MB

…………………………………….13312MB

…………………………….14336MB

……………………………………..15360MB

……………………………….16384MB

…………………………………17408MB

…………………………………18432MB

…………………………………………………………………………………………….19456MB

……………………………………

Cloned size for this file (in byte): 21475885056

 

Cloned successfully!

 

 

Cloning +DATA2/ASMDB1/ARCHIVELOG/2014_02_17/thread_1_seq_47.257.839732751:

……

Cloned size for this file (in byte): 29360128

 

Cloned successfully!

 

 

Cloning +DATA2/ASMDB1/ARCHIVELOG/2014_02_17/thread_1_seq_48.258.839732751:

……

Cloned size for this file (in byte): 1048576

 

Cloned successfully!

 

 

 

 

All selected files were cloned done.

 

 

 

 

 

  1. It is necessary to validate cloned data via “dbv” or “rman validate”, for example:

 

rman target /RMAN> catalog datafilecopy ‘/home/oracle/asm_clone/TBS2.256.839732369.dbf';

 

 

cataloged datafile copy

datafile copy file name=/home/oracle/asm_clone/TBS2.256.839732369.dbf RECID=2 STAMP=839750901

 

RMAN> validate datafilecopy ‘/home/oracle/asm_clone/TBS2.256.839732369.dbf';

 

Starting validate at 17-FEB-14

using channel ORA_DISK_1

channel ORA_DISK_1: starting validation of datafile

channel ORA_DISK_1: including datafile copy of datafile 00016 in backup set

input file name=/home/oracle/asm_clone/TBS2.256.839732369.dbf

channel ORA_DISK_1: validation complete, elapsed time: 00:03:35

List of Datafile Copies

=======================

File Status Marked Corrupt Empty Blocks Blocks Examined High SCN

—- —— ————– ———— ————— ———-

16   OK     0              2621313      2621440         1945051

File Name: /home/oracle/asm_clone/TBS2.256.839732369.dbf

Block Type Blocks Failing Blocks Processed

———- ————– —————-

Data       0              0

Index      0              0

Other      0              127

 

Finished validate at 17-FEB-14

 

 

When using PRM-DUL in ASM of ASMLIB?

Simple and Clear: asmlib related ASM DISK is stored in OS as ll /dev/oracleasm/disks. For example: Add files of /dev/oracleasm/disks into PRM-DUL ASM DISK

 

$ll /dev/oracleasm/diskstotal 0brw-rw—-  1 oracle dba 8,  97 Apr 28 15:20 VOL001brw-rw—-  1 oracle dba 8,  81 Apr 28 15:20 VOL002

 

brw-rw—-  1 oracle dba 8,  65 Apr 28 15:20 VOL003

brw-rw—-  1 oracle dba 8,  49 Apr 28 15:20 VOL004

brw-rw—-  1 oracle dba 8,  33 Apr 28 15:20 VOL005

brw-rw—-  1 oracle dba 8,  17 Apr 28 15:20 VOL006

brw-rw—-  1 oracle dba 8, 129 Apr 28 15:20 VOL007

brw-rw—-  1 oracle dba 8, 113 Apr 28 15:20 VOL008

 

 

CASE 7: DB(stored in ASM) can not be opened

 

One of CRM database in company D can’t be opened due to adding disk which has I/O error into ASM diskgroup. This operation generated some corrupted block in datafile of system tablespace, and user failed to open DB any more.

 

In the circumstance, we can use PRM-DUL ASM Diskgroup to clone all datafile out of ASM.

 

Or, user can also use “Dictionary Mode(ASM)” to recover data from this ASM environment . Steps as below:

 

  1. Recovery Wizard
  2. Dictionary Mode(ASM)
  3. Add ASM DISK (all ASM DISK in your recovery disks)
  4. Click ASM analyze
  5. Select suitable Endian
  6. In ASM analyze, it lists all database file, or click “select all”

Click “load”, following steps are the same with case3

 

PRM-DUL-DUL56PRM-DUL-DUL57PRM-DUL-DUL58PRM-DUL-DUL59PRM-DUL-DUL60

 

 

CASE 8: Recover Lost system tablespace in ASM

 

User D deleted system tablespace FILE#=1 datafile and user tablespace. This make  alter database open failed.

In this circumstance, user can use” Non-Dictionary Mode (ASM)” to recover data.

 

Steps as below:

 

  1. Recovery Wizard
  2. Non-Dictionary Mode (ASM)
  3. Add necessary ASM Disk
  4. Click ASM analyze
  5. Select the suitable Endian and Character set. (Manually select character set due to Non-Dictionary Mode)
  6. Select all data file, or click “Select all”
  7. Click “scan”, following steps are the same with Case 3

PRM-DUL-DUL61

 

PRM-DUL-DUL62

 

PRM-DUL-DUL63

 

PRM-DUL-DUL64

 

CASE 9: Recover DROP TABLESPACE Data

 

User D dropped a tablespace(“DROP TABLESAPCE INCLUDING CONTENTS”) by mistake. They want to recover data resided in that tablespace, but there is no RMAN backup.

Therefore, we can use PRM-DUL No-Dictionary mode to recover data. In this way, we can extract most data. However, the data is not mapping to the dictionary. Users need to manually recognize the table. Since it changed data dictionary by DROPPING TABLE and deleted objects in OBJ$, we can not have the relationship between DATA_OBJECT_ID and OBJECT_NAME. Below is the instruction of getting mapping.

 

 

 

select tablespace_name,segment_type,count(*) from dba_segments where owner=’PARNASSUSDATA’  group by tablespace_name,segment_type;TABLESPACE SEGMENT_TYPE      COUNT(*)

 

———- ————— ———-

USERS      TABLE                  126

USERS      INDEX                  136

 

SQL> select count(*) from obj$;

 

COUNT(*)

———-

75698

 

 

SQL> select current_scn, systimestamp from v$database;

 

CURRENT_SCN

———–

SYSTIMESTAMP

—————————————————————————

1895940

25-4月 -14 09.18.00.628000 下午 +08:00

 

 

 

SQL> select file_name from dba_data_files where tablespace_name=’USERS';

 

FILE_NAME

——————————————————————————–

H:\PP\MACLEAN\ORADATA\PARNASSUS\DATAFILE\O1_MF_USERS_9MNBMJYJ_.DBF

 

 

SQL> drop tablespace users including contents;

 

 

C:\Users\maclean>dir H:\APP\MACLEAN\ORADATA\PARNASSUS\DATAFILE\O1_MF_USERS_9MNBMJYJ_.DBF

 

The volume is entertainment in drive H and SN is A87E-B792

 

H:\APP\MACLEAN\ORADATA\PARNASSUS\DATAFILE

 

The drive can not find the file

 

 

Here, we can use other file recovery tool for data file recovery, for example: Undeleter on Windows.

 

 

PRM-DUL-DUL65

 

 

Startup PRM-DUL => recovery Wizard => No-Dictionary

 

PRM-DUL-DUL66PRM-DUL-DUL67

 

 

This is No-Dictionary mode, and please select correct character set

 

 

PRM-DUL-DUL68

 

 

Add the files recovered and click scan

 

 

PRM-DUL-DUL69

 

PRM-DUL-DUL70

 

 

Start from the head segments, if it can not find all table, try to use extend scan:

 

PRM-DUL-DUL71

 

 

You can find lots of node named OBJXXXXX,this name is combination of “OBJ” and DATA_OBJECT_ID.  We need some guy who is familiar with schema design and application data, he can clarify the relationship between data and table.

 

PRM-DUL-DUL72

 

 

If there is no body can clarify the relationship between data and table, try below methods:

 

In this case, only user tablespace had been dropped and Oracle still works, and to get the mapping of DATA_OBJECT_ID and table name by FLASHBACK QUERY.

 

SQL>  select count(*) from sys.obj$;COUNT(*)———-

 

75436

 

 

 

 

 

 

 

SQL> select count(*) from sys.obj$ as of scn 1895940;

select count(*) from sys.obj$ as of scn 1895940

*

Error:

ORA-01555: Snapshot is too old,

 

Try to use DBA_HIST_SQL_PLAN of AWR and find the mapping between OBJECT# and OBJECT_NAME in recent 7 days.

 

SQL> desc DBA_HIST_SQL_PLAN

NAME                                        NULL? TYPE

—————————————– ——– ———————–

DBID                                      NOT NULL NUMBER

SQL_ID                                    NOT NULL VARCHAR2(13)

PLAN_HASH_VALUE                           NOT NULL NUMBER

ID                                        NOT NULL NUMBER

OPERATION                                          VARCHAR2(30)

OPTIONS                                            VARCHAR2(30)

OBJECT_NODE                                        VARCHAR2(128)

OBJECT#                                            NUMBER

OBJECT_OWNER                                       VARCHAR2(30)

OBJECT_NAME                                        VARCHAR2(31)

OBJECT_ALIAS                                       VARCHAR2(65)

OBJECT_TYPE                                        VARCHAR2(20)

OPTIMIZER                                          VARCHAR2(20)

PARENT_ID                                          NUMBER

DEPTH                                              NUMBER

POSITION                                           NUMBER

SEARCH_COLUMNS                                     NUMBER

COST                                               NUMBER

CARDINALITY                                        NUMBER

BYTES                                              NUMBER

OTHER_TAG                                          VARCHAR2(35)

PARTITION_START                                    VARCHAR2(64)

PARTITION_STOP                                     VARCHAR2(64)

PARTITION_ID                                       NUMBER

OTHER                                              VARCHAR2(4000)

DISTRIBUTION                                       VARCHAR2(20)

CPU_COST                                           NUMBER

IO_COST                                            NUMBER

TEMP_SPACE                                         NUMBER

ACCESS_PREDICATES                                  VARCHAR2(4000)

FILTER_PREDICATES                                  VARCHAR2(4000)

PROJECTION                                         VARCHAR2(4000)

TIME                                               NUMBER

QBLOCK_NAME                                        VARCHAR2(31)

REMARKS                                            VARCHAR2(4000)

TIMESTAMP                                          DATE

OTHER_XML                                          CLOB

 

 

For exmaple:

 

select object_owner,object_name,object# from DBA_HIST_SQL_PLAN where sql_id=’avwjc02vb10j4′

 

OBJECT_OWNER         OBJECT_NAME                                 OBJECT#

——————– —————————————- ———-

 

PARNASSUSDATA        TORDERDETAIL_HIS                              78688

 

 

 

Use below scrip for the mapping relationship between OBJECT_ID and OBJECT_NAME

 

Select * from

(select object_name,object# from DBA_HIST_SQL_PLAN

UNION select object_name,object# from GV$SQL_PLAN) V1 where V1.OBJECT# IS NOT NULL minus select name,obj# from sys.obj$;

 

select obj#,dataobj#, object_name from WRH$_SEG_STAT_OBJ where object_name not in (select name from sys.obJ$) order by object_name desc;

 

 

another script:

SELECT tab1.SQL_ID,

current_obj#,

tab2.sql_text

FROM DBA_HIST_ACTIVE_SESS_HISTORY tab1,

dba_hist_sqltext tab2

WHERE tab1.current_obj# NOT IN

(SELECT obj# FROM sys.obj$

)

AND current_obj#!=-1

AND tab1.sql_id  =tab2.sql_id(+);

 

 

 

Attention: Since it relies on AWR repository, the mapping table is not that accurate and exact.

 

 

 

 

CASE 10: Recover Data after Dropping Table by mistake.

 

User D dropped one most important application table in ASM without any backup. Oracle introduced recyclebin feature in 10g. Please check whether the dropped table is in recyclebin by DBA_RECYCLEBINS view. If there is , try to recover data back by “flashback to before drop”. Or, we can use PRM-DUL for recovery.

Recovery steps by PRM-DUL

  1. OFFLINE the table space that the dropped table locates.
  2. Find the DATA_OBJECT_ID of dropped table by query data dictionary or logminer. If not successfully, then user has to recognize this table in No-dictionary mode.
  3. Start PRM-DUL, go to No-dictionary mode, and add all data files of dropped data file. Then SCAN DATABASE+SCAN TABLE from Extent MAP
  4. Locate the data table by DATA_OBJECT_ID in object tress, and insert data back by DataBridge

 

SQL> select count(*) from “MACLEAN”.”TORDERDETAIL_HIS”;COUNT(*)———-

 

984359

 

SQL>

SQL> create table maclean.TORDERDETAIL_HIS1 as select * from  maclean.TORDERDETAIL_HIS;

 

Table created.

 

SQL> drop table maclean.TORDERDETAIL_HIS;

 

Table dropped.

 

We can find the general DATA_OBJECT_ID by logminer or similar method in “CASE 9”

 

 

 

 

 

EXECUTE DBMS_LOGMNR.ADD_LOGFILE( LOGFILENAME => ‘/oracle/logs/log1.f’, OPTIONS => DBMS_LOGMNR.NEW);EXECUTE DBMS_LOGMNR.ADD_LOGFILE( LOGFILENAME => ‘/oracle/logs/log2.f’, OPTIONS => DBMS_LOGMNR.ADDFILE); 

 

Execute DBMS_LOGMNR.START_LOGMNR(DBMS_LOGMNR.DICT_FROM_ONLINE_CATALOG+DBMS_LOGMNR.COMMITTED_DATA_ONLY);

 

SELECT * FROM V$LOGMNR_CONTENTS ;

 

EXECUTE DBMS_LOGMNR.END_LOGMNR;

 

Although, there is no DATA_OBJECT_ID, if the table amount is not big, we can manually recognize the data table

 

OFFLINE table space of dropped table

 

SQL> select tablespace_name from dba_segments where segment_name=’TPAYMENT';TABLESPACE_NAME——————————

 

USERS

 

SQL> select file_name from dba_data_files where tablespace_name=’USERS';

 

FILE_NAME

—————————————————————-

+DATA1/parnassus/datafile/users.263.843694795

 

SQL> alter tablespace users offline;

 

Tablespace altered.

 

 

Start PRM-DUL in NON-DICT mode, and add all data to SCAN DATABASE+SCAN TABLE From Extents:

 

PRM-DUL-DUL73

 

PRM-DUL-DUL74

 

 

Add related ASM Disks and click ASM Analyze

PRM-DUL-DUL75

 

Select the character set in Non-Dict mode

 

 

PRM-DUL-DUL76

 

 

Select the data files of dropped table, and click scan

PRM-DUL-DUL77

 

 

PRM-DUL-DUL78

 

Generate database name and right click scan tables from extents:

 

PRM-DUL-DUL79

 

 

PRM-DUL-DUL80

 

 

Recognize TORDERDETAIL_HIS table which is mapped to DATA_OBJECT_ID=82641 manually and insert back to the database by DataBridge

PRM-DUL-DUL81PRM-DUL-DUL82

 

PRM-DUL-DUL83

 

FAQ

  1. How to get database character set?

 

You can find your database character by Oracle Alert.log

 

[oracle@mlab2 trace]$ grep  -i character alert_Parnassus.logDatabase Characterset is US7ASCIIDatabase Characterset is US7ASCIIalter database character set INTERNAL_CONVERT AL32UTF8

 

Updating character set in controlfile to AL32UTF8

Synchronizing connection with database character set information

Refreshing type attributes with new character set information

Completed: alter database character set INTERNAL_CONVERT AL32UTF8

alter database national character set INTERNAL_CONVERT UTF8

Completed: alter database national character set INTERNAL_CONVERT UTF8

Database Characterset is AL32UTF8

Database Characterset is AL32UTF8

Database Characterset is AL32UTF8

 

 

  1. PRM-DUL failed with GC ” gc warning: Repeated allocation of very large block (appr.size 512000)”

 

So far, most of problem is caused by not recommended Java environment. Especially, on Linux, default java environment is redhat gcj java. ParnassusData suggest Open JDK 1.6 for PRM-DUL, and use $JAVA_HOME/bin/java –jar PRM-DUL.jar for PRM-DUL boot.

 

Open JDK For Linux download Link:

 

Open jdk x86_64 for Linux 5 http://pan.baidu.com/s/1qWO740O
Tzdata-java x86_64 for Linux 5 http://pan.baidu.com/s/1gdeiF6r
Open jdk x86_64 for Linux 6 http://pan.baidu.com/s/1mg0thXm
Open jdk x86_64 for Linux 6 http://pan.baidu.com/s/1sjQ7vjf
Open jdk x86 for Linux 5 http://pan.baidu.com/s/1kT1Hey7
Tzdata-java x86 for Linux 5 http://pan.baidu.com/s/1kT9iBAn
Open jdk x86 for Linux 6 http://pan.baidu.com/s/1sjQ7vjf
Tzdata-java x86 for Linux 6 http://pan.baidu.com/s/1kTE8u8n

 

JDK on Other platform downloads:

AIX JAVA SDK 7 http://pan.baidu.com/s/1i3JvAlv
JDK Windows x86 http://pan.baidu.com/s/1qW38LhM
JDK Windows x86-64 http://pan.baidu.com/s/1qWDcoOk
Solaris JDK 7 x86-64bit http://pan.baidu.com/s/1gdzgSvh
Solaris JDK 7 x86-32bit http://pan.baidu.com/s/1mgjxFlQ
Solaris JDK 7 Sparc http://pan.baidu.com/s/1pJjX3Ft

 

Oracle JDK downloads:

 

http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jdk-6u45-oth-JPR

 

  1. If you find PRM-DUL bug, how to report bug to ParnassusData?

ParnassusData recommend anyone to report bug, just send report_bugs@parnassusdata.com. Suggest submit bug environment, including Java environment and Oracle database Environment.

 

  1. What should I do if it PRM-DUL failed with

Error: no `server’ JVM at `D:\Program Files (x86)\Java\jre1.5.0_22\bin\server\jvm.dll’.

If user just installed JAVA Runtime Environment JRE, no JDK, please start PRM-DUL without –server option. This option does not exist in the version before JRE 1.5, and there is supposed to have an error.

ParnassusData suggests Open JDK 1.6 or above

 

Below link to download JDK 1.6

http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html#jdk-6u45-oth-JPR

 

  1. Why does PRM-DUL display Chinese as messy code?

 

So far, there are two reasons for Chinese encoding problem:

  • The OS does not have Chinese language pack, PRM-DUL can not display Chinese correctly
  • If OS have language package installed, please use Open JDK1.6 or above. There might be some problem in JDK1.4

 

  1. Is there any forum for PRM-DUL?

 

Now we have Chinese forum for PRM-DUL, below is the link:

http://t.askmac.cn/forum-24-1.html

 

Find More

 

 

 

Resource:               http://www.parnassusdata.com/resources/

Technical Support:        service@parnassusdata.com

Sales:                      sales@parnassusdata.com

Download Software:     http://www.parnassusdata.com/

Contact:          http://www.parnassusdata.com/zh-hans/contact

 

 

 

 

Conclusion

 

 

 

 

ParnassusData Corporation, Shanghai, GaoPing Road No. 733 . China

Phone: (+86) 13764045638

ParnassusData.com

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